Information We Collect
Account Information
When you purchase a product, we ask for your:
- Name
- Mobile number
Your mobile number is used as the primary identifier for your account. A new account is automatically created if an account linked to that mobile number does not already exist.
If you contact us or book a consultation, we may also collect your email address, birth details, questions and any other information you voluntarily share.
Order and Payment Information
We may receive limited transaction information, including:
- Order ID
- Payment status
- Transaction reference number
- Amount paid
- Date and time of payment
Payments are processed by a third-party payment gateway. We do not directly collect or store your complete card number, UPI PIN, banking password or other confidential payment credentials.
Technical Information
Our website may automatically collect limited technical information such as your IP address, browser type, device type, pages visited and cookies required for account access, security and website performance.
How We Use Your Information
We use your information to:
- Create and manage your account
- Verify and process your purchase
- Unlock purchased PDFs after successful payment
- Provide access to your previous orders
- Schedule and provide consultations
- Respond to support requests
- Prevent fraud, misuse and unauthorised access
- Improve the website and customer experience
- Comply with applicable legal requirements
Promotional messages will only be sent where permitted and, where required, after obtaining your consent. You may opt out of promotional communication at any time.
Who Handles Your Information
Astro Ayush is a small business. Website operations, customer support, order fulfilment and customer communication are managed by a limited authorised marketing team.
Only team members who need the information to perform these functions are permitted to access it. We do not sell or rent your personal information.
Third-Party Service Providers
We may share limited information with service providers involved in operating the website, including:
- Payment gateway providers
- Website hosting and database providers
- SMS, WhatsApp or communication providers
- Analytics and security service providers
- Professional advisers or authorities when legally required
These providers may process information according to their own privacy policies and contractual responsibilities.
Data Retention
We retain account and transaction information for as long as required to provide access to purchased products, maintain business records and comply with applicable laws.
If you request account deletion, access to previously purchased PDFs may be affected. You should download purchased files before requesting deletion. Certain transaction records may still be retained where required by law.
Data Security
We take reasonable technical and organisational precautions to protect personal information. However, no website, database or online transmission system can be guaranteed to be completely secure.
Your Rights
Subject to applicable law, you may request:
- Access to information held about you
- Correction of inaccurate information
- Deletion of information that is no longer required
- Withdrawal of consent for optional marketing communication
- Closure of your account
- Resolution of a privacy-related grievance
Requests may be subject to identity verification and legal record-retention requirements.
Cookies
We may use essential cookies to keep users signed in, maintain account sessions, prevent misuse and process purchases. Optional analytics or advertising cookies may also be used where enabled. You can control cookies through your browser settings, although disabling essential cookies may prevent certain website features from working.
Children's Privacy
Our products and services are intended for individuals aged 18 years and above. A person below 18 years should use the website only through a parent or legal guardian.
Changes to This Policy
We may update this Privacy Policy when our services, technology or legal responsibilities change. The revised version will be published on this page with an updated date.
Privacy and Grievance Contact
Contact Person: Ayush Mallick
Designation: Customer Support and Grievance Contact
Email: fininterestam581@gmail.com
Phone/WhatsApp: +91 79803 14196